Troubleshooting

How to Setup Order Types (i.e. Dine In, Take Out, Delivery)
Note: Try killing APP first. 1.Tap the windows icon             2. Swipe upward to close app.   CHECK TO SEE IF ORDER TY...
Thu, 21 Apr, 2016 at 2:14 PM
When I try to connect to Clover I get a white screen.
If you're getting this page it's because you're using an android device that has Android 5.0 or higher. Clover has verified this is an issue ...
Tue, 22 Aug, 2017 at 9:53 AM
How do I know when the Internet connection is broken?
When the Kitchen Display app is unable to contact clover.com to check on new or updated orders, it will change the menu title bar from green or blue to red....
Thu, 21 Apr, 2016 at 2:18 PM
How do I receive an app update?
To receive an app update, you need to do the following. Restart the app. You can do this by clicking on "Home". Then click the "...
Thu, 21 Apr, 2016 at 2:26 PM
How does the Kitchen Display connect with the Clover Station?
After the Kitchen Display app is linked to your Clover Station, it checks for new or in-progress orders every 30 seconds.  Order details are retrieved and...
Sat, 22 Nov, 2014 at 6:31 PM
When do Orders and Additional New Items get sent to the Kitchen Display?
As orders are entered into the Register app on your Clover Station, they are sent to the Kitchen Display app.  If you add additional items to an orde...
Thu, 21 Apr, 2016 at 2:28 PM
How Long Does It Take for an Order to Show Up
The Kitchen Display will display a paid for order typically within 15 seconds. It checks for new orders every 15 seconds and displays the day's paid ...
Thu, 21 Apr, 2016 at 2:30 PM
How to Find Orders That Were Done Earlier
By clicking on the menu in the top-right, and then clicking "Orders Completed", you can see the completed orders from the current day. From...
Thu, 21 Apr, 2016 at 2:31 PM
Troubleshooting Frequently Asked Questions
Order types or not showing on my KD orders.   1. Ensure that you have the latest version of Kitchen Display installed from the Google Play Store. ...
Wed, 20 Apr, 2016 at 10:26 AM
Help, I'm being asked to upgrade or renew my subscription
The Kitchen Display app will check for a valid subscription or an upgrade for access to the premium Full Service Restaurant (FSR) features. If you s...
Thu, 23 Apr, 2015 at 11:20 PM