Getting Started

Getting setup to start taking orders with your Orderspoon app is quick and easy. This will guide you through the setup of the Orderspoon dashboard.

Orderspoon for Square POS
Introduction Keep your customers digitally connected to your store wherever they are.  From their mobile device or computer, your customers can order from ...
Thu, 13 Dec, 2018 at 3:05 PM
Customising Your Category Settings
Through your Orderspoon Merchant Dashboard, you are able to customise your Categories appearance. Having a Category Image and description help your customer...
Thu, 20 Dec, 2018 at 1:11 PM
Customising Your Item Settings
Item descriptions and Item images are managed through your Square POS.  Through your Orderspoon Merchant Dashboard you are able to further customise you...
Thu, 20 Dec, 2018 at 1:09 PM
Google Tag Manager
Merchants with a Google Tag ID can use it with their Orderspoon site.  It gives you the ability to add and update your own tags for conversion tracking, sit...
Wed, 10 Jun, 2020 at 2:02 PM
Customising Your Modifier Groups
Through your Orderspoon Merchant Dashboard you are able to determine what order/sequence the Modifier Group for an Item are presented to your customers. You...
Thu, 20 Dec, 2018 at 1:43 PM
Printing to the Kitchen or Order Printer
The ability to print orders to your store within seconds of an online order submission is a major efficiency advantage of the direct Square POS integration ...
Fri, 28 Feb, 2020 at 7:51 AM
Orderspoon Orders on FreshKDS
Orders processed through the Orderspoon application will display on the FreshKDS system for Square. First, Remote Orders has to be enabled on your Square PO...
Wed, 6 Nov, 2019 at 4:56 PM
Orderspoon Square Transactions Processing Rates
As of November 2019 these are the current card process rates: Square’s processing fees are 2.65% per card present transaction 2.9% + 30 cents per paid S...
Tue, 19 Nov, 2019 at 6:13 PM
Setting up Alerts/Notifications
To make sure you are notified of your online orders, make sure your alert/notification settings are setup correctly: Configuration Steps If you'r...
Sat, 4 Apr, 2020 at 12:11 PM
How to see estimated times for Upcoming Orders (Future Orders)
When a customer submits a future order (either pick up or delivery), you can check that order's details on your Square POS.  Go to your Square Web...
Sat, 4 Apr, 2020 at 12:13 PM