Getting Started

How To Add A Link To Your Orderspoon Page On Yelp
Yelp allows both businesses and consumers to add a menu link.  Here's how you do it. Find your store's profile page by searching for it on Yelp...
Mon, 26 Jun, 2017 at 11:31 AM
Can customers order for deferred or future delivery?
The Online Order gives you the option to accept future orders. With this feature enabled, your customers can submit orders up to 6 months in advance. Your c...
Mon, 12 Nov, 2018 at 9:10 AM
Switch From Online Order v1 to Online Order v2
Before proceeding with the migration from v1 to v2, please be advised that Online Order v2 does not support Discounts/Coupons and only 1 cell phone for SMS ...
Thu, 29 Jun, 2017 at 4:12 PM
Changes In Clover Inventory Not Appearing In Online Order Menu
If you recently added/edited/deleted Clover Inventory Categories/Modifiers/Items, it is possible you are not going to be able to see the changes until you f...
Sun, 25 Mar, 2018 at 8:30 AM
Setting Time Availability To Categories
With the Online Order app, you can limit the time a Category is available for online. This is a great feature for your breakfast items, lunch specials, happ...
Fri, 7 Feb, 2020 at 11:32 AM
Group Order
Group Order is a new feature available on our Online Order version 2 platform.  Group Order allows multiple customers to submit Items to 1 Order. The fi...
Fri, 21 Aug, 2020 at 1:44 PM
How to add Online Order tab on Facebook
*******As of May 2019, Facebook requires you to have at least 2000 Friends before you can enable this feature********* How to add Online Order tab ...
Mon, 3 Jun, 2019 at 10:20 AM
Why are there new Order Types on my Register App?
The Online Order app creates four order types to manage and track your online orders.  They are as follows: Online Pickup Online Delivery Future Pickup ...
Sun, 25 Mar, 2018 at 8:15 AM
Analytics by Heap
Analytics by Heap is not available for merchants.  If a merchant wants to use analytics, they have a couple options. Use FB Pixels with Google Tag ...
Wed, 12 Dec, 2018 at 5:25 PM
Getting Started with the Catering Feature
As a restaurant, the large orders placed by customers who are hosting a large event are highly profitable, but also need to be handled correctly.  As such, ...
Mon, 30 Jul, 2018 at 10:27 AM