FAQ (Frequently asked questions)

How do I setup Delivery Zones and Fees? (Click Picture to Enlarge)
There are two different ways to setup Delivery Areas and Fees.  1. Delivery Radius. - The delivery mileage will be a circular radius with the Stor...
Wed, 9 Nov, 2016 at 9:48 AM
Online Order on the Clover Mini and Clover Mobile
Online Order works with the Register app from Clover. So Online Order will work on Clover Mini and Clover Mobile.  However, it does require a software ...
Wed, 15 Jun, 2016 at 2:25 PM
Processing a Refund for an Online Order Transaction
Merchants are able to process a refund for Online Orders.  The refund must be done on the Clover system as the Online Order app is completely ...
Thu, 27 Oct, 2016 at 11:05 AM
Customer Phone Number And Email Address
When a customer processes an order through the Online Order app, the customer´s name and phone number is saved in Clover´s Customers app. The name and phone...
Mon, 12 Dec, 2016 at 7:05 AM
Alert: "Clover Has Stopped" error messages
Some merchants have been reporting a recent error message that states: "Unfortunately Clover Has Stopped".  That appears to be related to use of t...
Fri, 10 Mar, 2017 at 4:24 PM
Does Online Order support iFrame and app embedding?
While iFrames and app embeds may provide better visual look on your webpage, many browsers  have very limited or no support for it. Older browsers like Oper...
Thu, 9 Mar, 2017 at 11:34 AM
Spreedly, Credit Card Storage Provider
Spreedly is a service that allows us to securely store credit cards and use them to transact.  It does this by simultaneously providing a card tokenization/...
Tue, 18 Apr, 2017 at 1:47 PM