How Do I Charge For Online Pickup Orders?


Merchants have the ability to charge customers an "Online Convenience Fee" to assist them in covering their monthly subscription charges.  As you consider whether to use this or not, keep in mind that online convenience fees may discourage transactions from some of your customers but most online consumers are use to a convenience fee.


How To Setup The Online Convenience Fee (Pickup Fee)

  • From your Clover dashboard, open your Online Order app

  • Click on ¨Store Settings¨ then click on ¨Pickup¨

  • In the ¨Fee¨ field, add the fee you wish to incorporate

  • Click anywhere outside the ¨Fee¨ field to save the new fee.

  • Place a test transaction to verify the Pickup fee is being added.