Introduction

When you install the Online Order app an additional app will also be installed. This Online Order Alert app is helpful in keeping your staff aware of new online orders. It is used to enable a Full Screen Notification for new online orders and also to direct the printing of your online order receipts. If Full Screen Notification is enabled, your Clover device will display a notification for each new online order and must be acknowledged on the Clover device.

An alternative method of setting up the order receipt printing is with the Fire option within the Online Order dashboard.


Enable Full Screen Notification

  1. From your Clover dashboard, open the Online Order Alert app.

  2. Set the  ¨Enable Order Alerts¨ setting to ¨On¨.

  3. Set the ¨Full Screen Notification¨ setting to ¨On¨.


Set order receipts to automatically print with Online Order Alert app

  1. From your Clover dashboard, open the Online Order Alert app.

  2. Set the  ¨Enable Order Alerts¨ setting to ¨On¨.

  3. In the ¨Print orders to¨ setting, select the printer you wish to print the receipts.

  4. Set the ¨Print orders automatically when received¨ setting to ¨On¨.

  5. You can choose to have both the Full Screen Notification on and to print your order receipts automatically.


 


Set order receipts to automatically print with the Fire setting

  1. From your Clover dashboard, open your Online Order app.

  2. In your Online Order app, click on ¨Store Settings¨ then click on ¨General¨.

  3. Set the ¨Fire Order¨ setting to ¨On¨, it will be the color green in the on position.